Transactiewebsites
Itafit onderzoek naar overheidswebsites waarop transacties plaatsvinden (juni 2003):
http://zenc.nl/publicaties/download.php?file=transactiewebsites.pdf?Ǭ†(pdf, 3051 kb)
Kernighan
John's HQ. Allround internet/eGovernment consultant and manager, especially interested in online and offline customer experience, agile methodologies, information standards and collaboration between organisations. Guitar player. Rock climber. 70% realist, 5% pessimist, 25% dreamer.
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