Few companies that installed computers to reduce the employment of clerks have realized their expectations.... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'
Peter F. Drucker

oldenhuizing.com

Matching demand and supply in government information

Auteurs: Roel Titulaer, Rob Peters and John Oldenhuizing
Gepubliceerd: Proceedings Holland Open Software Conference, mei/juni 2005

Veel plaatjes e.d. Download hem hier maar:

http://zenc.nl/publicaties/download.php?file=matchingdemandnsupply.pdf
Bijbehorende presentatie voor congres:
http://zenc.nl/publicaties/download.php?file=matchingdemandandsupplypresentatie.pdf